As a leading company driven by packaging machines manufacturing,Tentoopack dedicated to providing customers with high-precision, high-quality R&D and manufacturing services for Rotary Packaging machine, Vertical Powder/ Granule/ Liquid Packaging machine, Screw packing machine, Automatic Feeding Line, flowing packing machine, carton box packaging machine which can be widely used in different fields such as food/ industrial food, medicines, hotel supplies, disposable goods, rubber goods, daily appliances, hardware fittings, sporting goods, toys etc.

As of now, we have become a large-scale manufacturing enterprise that provides a complete set of services related to packaging machinery ranging from R&D, production to sales.

Private Policy

1. Introduction This Privacy Policy describes how we collects, stores, uses, discloses and protects your personal information when you visit our website. By accessing and using this website, you acknowledge you have read and agree to this Privacy Policy. If you do not agree, please discontinue use of our site. This policy complies with the Personal Information Protection Law of P.R.China, the EU General Data Protection Regulation (GDPR), and other applicable local regulations. 2. Personal Information We Collect 2.1 Information you submit voluntarily When you complete inquiry forms, contact us by email or web message, we collect information including your name, company name, email address, phone number, country/region, and message content. 2.2 Automatically collected information (Cookies & tracking) We automatically collect IP address, browser type, device information, visited pages, session duration and traffic source. This website uses Cookies, Meta Pixel and analytics tools. Certain cookies are strictly necessary for site operation. Non‑essential cookies are used for remarketing and statistical analysis. Note: Meta Pixel collects website interaction data for Meta advertising and conversion measurement. Such data may be shared with Meta Platforms, Inc. 3. How We Use Your Personal Data Your personal information shall only be used for the following purposes: Respond to your inquiries, provide product consultation and business communication; Operate, maintain, troubleshoot and improve website user experience; Perform statistical analysis and optimize advertising campaigns; Send newsletters and product updates upon your consent; Comply with legal obligations and regulatory requirements. We will NOT sell your personal information to third‑party parties. 4. Information Sharing & Third‑Parties We may disclose personal data to third‑parties only under circumstances below: Authorized service providers: web hosting, email service, analytics vendors; Advertising platforms such as Meta (Facebook), for conversion tracking and remarketing purposes; Mandatory legal requests from competent government or judicial authorities; Corporate merger, acquisition or reorganization. All third‑party processors shall process data only under our instructions and shall not misuse personal data. 5. Cookie Notice Cookies are small text files stored on your device. ‑ Necessary cookies: required for basic website functions and cannot be disabled. ‑ Marketing & analytics cookies: used for statistics and targeted advertising. You may reject non‑essential cookies via your browser settings. 6. Your Privacy Rights Subject to applicable laws, you are entitled to: Right of access: request a copy of your personal data we hold; Right of rectification: correct inaccurate personal information; Right to erasure (“right to be forgotten”): request deletion of your personal data; Right to withdraw consent: unsubscribe marketing emails or revoke cookie consent; Right to data portability (for EU visitors under GDPR). To exercise above rights, please email us at: info@tentoopack.com. We will respond within statutory time limits: 15 working days for users in Mainland China; 30 calendar days for GDPR‑relevant requests. 7. Cross‑border Data Transfer Your personal data may be transferred and stored on servers located outside Mainland China (e.g. Meta, overseas cloud providers). We apply reasonable safeguards to protect data transferred across borders. 8. Data Retention Period We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Inquiry‑related data is generally kept for 3‑5 years. When no business purpose remains, data will be anonymized or securely deleted. 9. Data Security We implement technical and organizational security measures to protect your personal information. Please note no internet transmission can be guaranteed to be 100% secure. 10. Policy Updates We reserve the right to revise this Privacy Policy. Revised version will be published on this page with updated “Last Updated” date. Continued use of our website constitutes acceptance of revised terms. 11. Contact Us If you have any questions regarding this privacy policy or personal data processing please email us. 12. Governing Law and Dispute Resolution For users located in Mainland China, governing law shall be the laws of People's Republic of China. EU / UK visitors shall be governed by GDPR / UK‑GDPR. Any dispute shall first be resolved by amicable negotiation.